CENTRE OF ADVANCED TRAINING & DEVELOPMENT
Performance Management Training Performance management appraisals can be a terrific forum for review, development and communication. In our performance management training, we take a realistic look at employee and staff performance management and appraisal interviews.• What form should they take?• 360 degree?• How critical should they be?• How often are they needed?• What appraisal training …
Management Skills Training From newly appointed managers to those who have been in harness for a while, good management skills are essential for success. Too often good people start off with high hopes and expectations but end up either leaving their management role or becoming demotivated.That doesn’t need to happen. Tailored Management TrainingManaging people doesn’t have to …
Line Management Training Line management can mean a lot of things to a lot of people. Whatever the challenges your line managers face, a tailored training can help to address the specifics that they find tricky… Often it’s around delegation, giving difficult feedback and keeping teams motivated.Every organization has its own challenges – to which we …
Conflict Management Training Conflict Management and Difficult People… ‘Yes, but not today’ is how people usually feel about conflict management. Not surprisingly we all feel that we need to prepare to manage conflict or people who we find difficult.Most people see conflict as indicative of a problem. Disagreement feels uncomfortable and threatening. When there’s no open conflict …
Change Management Training Any culture, business or Organizational Change eats up consultants and training budgets! The language is frightening. Process engineering, supply cycles, control planning models. What’s needed is some understanding of the theory, the effects on jobs and lifestyle and some simple coping strategies. 80% of Change Management programs fail!Most of these failures are attributable …
Business Relationship Management Presenting doesn’t have to be a matter of life and death… although at times it feels like it! Clearly, they are interested in what your company has to offer or you wouldn’t be having meetings with them in the first place, but for the duration of those meetings, you are the company. …
Writing Skills Training Writing With Impact! If you are in business you need to be able to write… From emails through to PR copy you need to be able to express yourself in words that can inspire, motivate and inform everyone associated with your business.Not as easy as it sounds?Communication can be a complex business. …
Telephone Technique Training A Telephone Techniques programme that will enable you to use the phone in an effective way… You will learn how to create the impression you want by working on a variety of telephone situations and you will gain an increased awareness about how to make the telephone a useful tool rather than …
Influencing Skills Training Influencing to Get Your Own Way… Let’s face it there are times when all of us need to influence people so that they see things slightly differently, or to get them to do something we need them to do. There are also times when we’re influencing people because we need to negotiate conditions, …
Quicker Better Meetings Training Avoid Death by Meeting by learning easy-to-achieve facilitation skills! Cut through time wasting, distractions and hidden agendas with a whole range of techniques to make the full range of meetings more productive! You can train with us as a facilitator, or you can hire one of our highly skilled facilitators.Everyone in …
