CENTRE OF ADVANCED TRAINING & DEVELOPMENT
Customer Service Training Good Customer Service will Grow Your Business… CATD provides the sort of Customer Service programs that are guaranteed to add value to your organization. We can help you raise Customer Care standards across the board. We run Customer Service Open Courses for individuals We can Tailor a Customer Service Program to your …
Conflict Management Training Conflict Management and Difficult People has a mixture of theory and practical exercises designed to help delegates constructively engage with conflict rather than avoid it. Conflict Management and Difficult People‘Yes, but not today’ is how people usually feel about conflict management.Not surprisingly we all feel that we need to prepare to manage conflict or …
